Legal Notice

Legal Notice


The ITS Observatory is a knowledge base for Intelligent Transport Systems and Services (ITS) in Europe. It is a self-service platform, and any ITS owner, operator or supplier or expert may enter information themselves, or may authorise any other person to enter information on their behalf provided they are the legitimate owner of the information. The ITS Observatory offers the following content and features:

  • An inventory of what ITS is deployed where
  • A directory to ITS people and organisations
  • Catalogue of ITS-related products & services
  • Mobility problems and their ITS solutions
  • An ITS community forum
  • ITS news and events
  • Resources (Policy & Legislation, Standards, Publications, Links).

ITS Observatory project receives funding from the European Union. The ITS Observatory platform as well as its integral parts, subsections, whether public or private, technical, expert or communications oriented, are is subject to intellectual property rights management of the European Union, represented by the European Commission. You can find more about these intellectual property rights here  

The ITS Observatory platform, as well as the Consortium partners individually, follow European Commission rules regarding the protection of personal data, and according to the following disclaimer and copyright notice and related rules. 


The ITS Observatory is committed to protect the privacy of users’ data.

All official mail or any kind of communication sent via the “contact us” form is automatically forwarded to the Coordinator of the project and/or the appropriate consortium partner to take appropriate action. By sending such a message, your personal data are collected and kept only to the extent necessary to reply.

When a user visits the ITS Observatory web site, the Web server will store by default the domain name and the IP address, the browser including version, the device type, the device view port and the operating system in use, the web site or source or origin of the visitor as well as the individual content visited on the ITS Observatory web site, the potential error code of any given request, the transferred data volume and the date and time of your visit. These data are stored and evaluated exclusively for statistical purposes and will not be provided to any third party.

You may freely browse the ITS Observatory, however if you wish to add your content we require certain personal information needed to grant you access to restricted parts of the portal. We treat this information according to the Privacy Policy Statement


When you register to the ITS Observatory in order to create a public profile under a Personal Account and/or as a member of an Organisation intending to enter a contribution, we save your private data in our systems and disclose publicly only the information you chose to be publicly disclosed. Please note that you can at any time adjust in your profile settings which information you allow to be publicly available on the site.

All personal details disclosed by registered users to this website remain fully in their control. A user can opt out of their public profile, delete or modify any of their personal details at any time through the edit tab in their respective profile settings. The ITS Observatory Consortium does not copy, modify or share this information in any way, and uses it solely for the purposes of the ITS Observatory itself.

The minimum information details we collect for the purposes of registering with a profile on the ITS Observatory are: full name, email and password. This information is collected and safely stored in order to allow the user to contribute content (projects, deployed ITS, challenges & solutions, blogs and comments, news and events, Policy & Legislation etc.) and to subscribe to the newsletter. 

All data collected through the online user profile form are stored safely in our database system until the end of the project. We take strict security measure to safeguard user information against possible loss, misuse, or unauthorized access. These data are kept in a secured server with daily backups, only authorised persons have physical access to the server and can access the server file system via remote connection. All passwords used are encrypted. All personal data are pseudonymised and encrypted as much as possible taking into account the purpose for which they have been disclosed.

Throughout the duration of the project, the European Commission is the legal owner of the ITS Observatory website. The Legal Notice of the European Commission’s webspace therefore applies. In particular we follow Regulation (EC) N. 45/2001 of the European Parliament and of the Council of 18 December 2000 on the protection of individuals with regard to the processing of personal data by the Community which is part of the above mentioned Legal Notice.

The ITS Observatory does not disclose personal information to any third party without prior approval and explicit consent by the user, who can adjust the information permitted to be disclosed publicly in their profile settings. We do not divulge any personal data for any marketing purposes.

Users undertake to comply with the applicable laws when using or entering content in the ITS Observatory, it is the User’s responsibility to ensure that the offered or provided data content are lawful and do not violate any rights of third parties. The User shall ensure, within the framework of its possibilities, the quality and accuracy of the data provided, in particular that the uploaded data does not contain any malware and also with regard to semantics and syntax. You also undertake to securely store user ID and password and protect them from unauthorised access by third parties.

You can access all the information disclosed with us at any time, verify its accuracy and, if necessary, correct it. In order to do this, please log in into your profile and adjust everything that is necessary. You can also change your preferences regarding what personal information will be disclosed publicly in your public profile or delete the profile completely. Any information you entered will be consequently deleted

If you have any queries or concerns about the use of your private data, please do not hesitate to This email address is being protected from spambots. You need JavaScript enabled to view it. us.

Within the ITS Observatory we also provide links to third party sites. Since we do not control them, we encourage you to review their privacy policies. 


This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google") to help the ITS Observatory to conduct a useful and informed appraisal and evaluation of the website. Google Analytics uses "cookies", which are text files placed on your computer. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on one of their servers. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

From your browser, please select which cookies you want to consent to.

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The ITS Observatory Consortium maintains this website to enhance public access to information about ITS throughout Europe. Our goal is to help keep this information timely and accurate, and we will try to correct errors brought to our attention. However, the ITS Observatory Consortium accepts no responsibility or liability whatsoever with regard to information content entered by third parties on this site.

This information content is:

  • of a general nature only and is not intended to address the specific circumstances of any particular individual or entity;
  • not necessarily comprehensive, complete, accurate or up to date;
  • not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional);
  • and may be linked to external sites over which the ITS Observatory Consortium has no control and for which the Consortium assumes no responsibility.

Please note that the Consortium does not guarantee that a document available on-line constitutes an officially adopted text. Only the printed text, signed by the appropriate authorities is deemed authentic.

The Consortium aims to minimise disruption caused by technical errors. However, some data or information on the site may have been created or structured in files or formats that are not error-free and may interrupt or otherwise affect our service to a user. The Consortium accepts no responsibility for such problems incurred as a result of using this site or any linked external sites.

This disclaimer is not intended to limit the liability of the ITS Observatory Consortium in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under that law. The full functionalities of the ITS Observatory are available only to registered users, who undertake to use the platform at their own risk and in compliance with this disclaimer and any applicable law, regulation or generally accepted practices or guidelines. A registered user shall not share his/her username and password with any other person. A registered user acknowledges and agrees to be solely responsible for any breach of laws or of obligations caused by their use of the platform, and for the consequences of any such breach. A registered user shall indemnify and hold the administrator/operator harmless from and against any claims or damages (whether direct, indirect, incidental, consequential, punitive or damages for loss of profit, business interruption, loss of programmes or other data) regardless of the subject-matter of an action, including where a third party brings a claim.

The ITS Observatory consortium shall have the right at any time amend these Terms and Conditions or impose, if necessary, other terms of use or requirements not provided herein. In particular, the user shall be obliged to comply with and adhere to any further copyright and proprietary notices. The user agrees not to engage in any activity that interferes with or disrupts the platform or its content.


A user undertakes to enter only content and personal data that do not infringe any legal rights, title or interest, including intellectual property rights and the copyright of the content’s owner. Information entered and related files, articles or data may neither be reproduced nor made accessible to non-registered users by a user without the ITS Observatory Administrator’s prior consent given by e-mail or registered post (for those countries where required).

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