Conduent have launched its Conduent Seamless™ Transportation Solution, its next-gen approach to secure ticketless public transport payment by smartphone. The launch follows a successful nine-month pilot of the technology with the local transport authority Valence Romans Déplacements (VRD), in the city and area of Valence, in south-eastern France.
Operators simply install Near Field Communication (NFC) tags provided by Conduent on their transport network. The user downloads the app onto their NFCenabled smartphone and registers with Seamless to activate their account. To travel they simply tap their smartphone on any Seamless NFC tag. During the tap the tag creates and stores an encrypted transaction and relays it to the smartphone. Billing is processed automatically at the end of the month, based on the number of trips completed on the various transport providers.
Mastercard contactless payment technology allows everyday purchases to be made quickly and safely with just a touch of a contactless-enabled Mastercard® or Maestro®card, NFC-enabled smart phone or other contactless device.
After examining a number of technologies, TfL selected Mastercard contactless payment technology to be the enabler for the innovative enhancement of the Oyster system under the Future Ticketing Programme. Both TfL’s own technology team and the Oyster system provider Cubic Transportation Systems were tasked with designing and implementing a system upgrade. This enhancement would eliminate both the need for occasional or one-time travellers to acquire Oyster cards as well as the middlemen required to sell and administer them.
The core concept of the programme was to enhance the Oyster system infrastructure to make it capable of interacting securely with contactless payments cards, and perform the complex logic of fare calculation and daily capping in a back-office system that would also allow proper online account management. The solution makes optimal use of three specific Mastercard technologies and/or rules in its design:
Offline Data Authentication
The enhanced Oyster terminals can complete secure cryptographic EMV authentication for each transaction made by card or mobile device entirely offline without exchanging keys or data with remote servers. As such, the system is highly resilient against counterfeit attempts while maintaining the transaction speed necessary to allow high volumes of passengers to move through the transport system at peak hours.
Most contactless payment situations may require the customer to enter a PIN for cardholder verification. In a busy, peak transport environment, process would slow down fare transactions, creating a frustrating situation for both TfL operators and customers. For optimum efficiency and passenger satisfaction, Mastercard recommended that Cubic hard-code the Oyster terminal software to remove the PIN entry requirement.
Mastercard recognises that most transport providers charge fares based on the distance the customer travels. For each journey, a cardholder must tap in to the transport system, travel between stations, and then tap out, only charging a fare after the second tap. To reflect this, Mastercard introduced an aggregation rule enabling TfL to offer daily and weekly capping, and charge each payment card on a daily cycle once these caps have been applied. More generally, the rule gives transport providers the flexibility to offer a range of other fare constructs such as free transfers and time-based tickets.
In 2017 Smart City Expo World Congress intends to increase the presence of public and private organizations, exhibitors and visitors from all over the world, to keep generating synergies, sharing knowledge, provoking discussion, promoting out of the box thinking and inspiring a call for actions. More than 17.000 professional visitors are expected, with over 600 exhibitors, along with high level representatives from more than 650 cities and over 400 experts and thought leaders.
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